Refund policy
Thanks for shopping at Krees Mango. If you are not entirely satisfied with your purchase, we’re here to help.
UK Returns UK
You have 14 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. The item must not be stained.
International Returns
Our International returns include the US, EU, and African countries. For international returns, you have 14 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have a receipt or proof of purchase from Krees Mango. The item must not be stained.
UK and International Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
UK and International Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Covid-19 Shipping
Due to Covid-19, there may be some delays in sending orders outside the UK. We will do our possible best for you to receive your orders on time. If you have any questions about your orders, please email [email protected]. Our team will be able to answer all your questions.
UK Delivery
You will receive your order within 3-5 working days.
International Delivery
You will receive your order within 7-14 working days
Contact Us
If you have any questions on how to return your item to us, contact us.